FAQs

I just placed an order, when will it ship?
We ship out 24-48 hours after your order is received. 

I do not like my item/s, can I return it/them? 
We will gladly receive your item in exchange for a new one if the product is defective. If you change your mind for whatever other reason, we will gladly exchange or issue you a store credit.

You will ship items back at your own expense. Once we receive the product, we will refund the full amount of the item as a store credit. 


Can I cancel my order?
You can cancel your order with no penalty, but you must cancel your order before it ships out. If the item has already been shipped, please wait to receive it and then return it to get a refund or store credit. Item must be unworn or unused to be eligible for a return or refund.


How long does shipping take?
Shipping time is 3-5 business days .

I have other questions, can you please help?
Absolutely! We are here to help. Please send us an email info@shoptribaladdiction.com and we will be happy to assist you.